The Project OPENGELA will develop and implement an innovative integrated home renovation service (IHRS) for private residential buildings in two districts in the Basque Country (Spain) and subsequently replicated within the region. The project develops an economically viable business model that brings together active citizen engagement and an innovative financial instrument, making the service suitable for vulnerable populations. The local one-stop-shop pilots will be managed and coordinated by the Basque Government.


  • Foster energy efficiency building upgrades, on vulnerable districts.
  • Minimize logistical, financial, administrative and legal burdens caused by a complex and multi-stakeholder home renovation process.
  • Ensure that building retrofits consider the social dimension by incorporating security, comfort, and improved accessibility for Basque citizens to further improve the quality of life of the vulnerable population.
  • Design a scalable operating model to the district offices, and ensure the replicability of the one-stop-shop service, at both the Basque Country and the EU-level.
  • Create strong and reliable public-private partnerships for the provision of the service.
  • Identify and overcome regional-local collaboration barriers inherent to home renovation services.
  • Increase homeowner and regional partner awareness of the multiple benefits of energy efficiency, including health, wellbeing, comfort, job creation and energy poverty alleviation.

OPENGELA model will address the main challenges faced by energy efficiency programmes, namely the economic viability and the replicability by having a model built upon a public‐private partnership between the Basque Government and private actors providing financing and technical support and where district offices are funded with small fees paid by homeowners and validated providers. The project will rely on a proven financing tool –on‐tax financing– currently being promoted globally.

The project will implement energy efficiency as well as renewable energy solutions to ensure that the maximum CO2 mitigation impact is achieved. Additionally, integration with district heating and cooling systems will be taken into consideration to bring about a large scale impact. Thus, for the same comfort conditions, a 30 percent reduction in C02 emissions is expected with the energy-efficient and low carbon solutions to be fostered. This quantity comes from the improvement reached when jumping from “E” to “B” energy certification category.


Get the latest reports

FEDARENE Info 49 – Focus on Urban Planning

Our 2020 Autumn Edition of the FEDARENE Info is out! This season, we focus on Urban Planning, and how sound and smart planning can help us reduce emissions, adapt to climate change and improve quality of life.

OPENGELA at a glance

TXONTA & OTXARKOAGA get renovated! See how in the project brochure.


OPENGELA in the news

Urban regeneration One-Stop-Shops in the Post COVID Recovery

On May 12th, the 1 year anniversary of the Opengela Project was celebrated during a Webinar focusing on One-Stop-Shop Projects in Europe! Discover what was learnt!

Learn more

OPENGELA – Home retrofits beyond Energy Efficiency

The project OPENGELA aims to demonstrate how home renovation goes beyond Energy Efficiency savings. The focus will be on regeneration of deprived districts with One-Stop-Shops that will provide advice and support to low income homeowners and social housing tenants in the form of neighborhood offices.

Learn more